Terms of Service

Who you are dealing with

Momentum is run by Alex Knight, a sole trader in Sydney, New South Wales, trading as The Inner Coach and The Co-Founder Standard.

What Momentum is

An app that carries your coaching between sessions. Your plan, your goals, your check-ins, and an AI companion built on my coaching method.

Access normally comes with a coaching engagement. Your coaching agreement covers the sessions and the fees. This page covers the app.

What it is not

It is not therapy, counselling, psychology or psychiatry. It is not medical treatment and nothing in it is a diagnosis. It is not legal advice. It is not financial, investment or tax advice. It is not a crisis service.

If you need any of those, get them from someone qualified to give them.

In an emergency call 000. If you are in distress, Lifeline is 13 11 14.

The AI can be wrong

The companion runs on Claude, from Anthropic. It can be confidently wrong. It can misread you. It can miss the obvious thing.

Treat what it says the way you would treat a sharp colleague's opinion at eleven at night. Worth thinking about. Not a verdict.

Every decision you make after reading it is yours. Read it, do not outsource to it.

Your account

• One person per account. Keep your password to yourself.
• Tell me straight away if you think someone else has got into it.
• You are responsible for what happens under your login.
• Give me accurate details, and keep your email address current, because that is how I reach you.

Using it well

Please do not:

• Use it for anything illegal.
• Put someone else's confidential material in it when you have no right to share it.
• Try to reach data that is not yours, or poke at how the app is secured.
• Point automated traffic at it, or scrape it.
• Resell or share your access.

There is a daily message limit so that one heavy day cannot run the costs away. You will see a plain message if you reach it, and it resets the next day.

Write honestly. The whole thing works better.

What you write stays yours

You keep ownership of everything you write in the app.

You give me permission to store it, show it back to you, send it to the service providers listed in the Privacy Policy so the app can work, and read it myself as your coach. That is the whole of it. I do not use your words to sell anything, and I do not publish them.

What stays mine

The app, the coaching method behind it, the prompts and the writing in it are mine. Using Momentum does not give you a licence to copy them or to build a competing product out of them.

Availability

I will keep it up as well as I can. It is a small business, not a bank. There will be outages, there will be maintenance, and there will be days when a provider I depend on is down.

If something is going to be off for more than a short while, I will tell you.

Changes to these terms

I can update these terms. If a change affects you in any way that matters, I will tell you in the app or by email before it takes effect, and give you a fair chance to read it.

If you do not accept a change, you can close your account and I will delete your information.

Ending it

You can stop at any time. Open Settings and choose Delete account, or email me and I will do it.

I can close your account if your coaching engagement ends, or if you seriously break these terms. Unless something unlawful or genuinely serious is happening, I will give you notice, a chance to put it right, and time to take a copy of your information with you.

Where I stand on liability

Nothing here is dressed up, so read it as written.

• Australian Consumer Law gives you guarantees that cannot be excluded, restricted or modified. Nothing on this page does that, and nothing on this page is trying to.
• Where the law allows me to limit my liability for a service, my liability is limited to supplying the service again, or paying the cost of having it supplied again.
• Outside those guarantees, I am not responsible for a decision you make after reading something in the app. That is the deal with a thinking partner.

This is not a blanket exclusion, and it is not meant to be read as one. If I cause you loss through something I am actually responsible for, the law applies the way it normally would.

Governing law

These terms are governed by the laws of New South Wales, Australia. The courts of New South Wales can hear any dispute, and so can any other court that properly has jurisdiction.

Contact

Alex Knight. Sydney, New South Wales, Australia. Email alex@the-innercoach.com.au.

The other half of the paperwork is the Privacy Policy.